Helping businesses
do more with less.

Arcora’s business supports are designed to flex around your current offering. For third-party administrators, insurers and member organizations, embedding the solution into an existing plan is typically the most streamlined and scalable approach, but stand-alone and optional models are also available.

Arcora has extensive experience partnering with large insurers and third-party administrators to deliver services at scale, with our business solutions currently supporting tens of thousands of small and mid-sized businesses across Canada.

Through our national provider network, we match business owners and leaders with qualified HR, legal and financial professionals who can provide relevant guidance for the requirements of the applicable provinces or jurisdictions. Services are available in both English and French across core areas of the client experience, including intake, professional guidance and the Digital Business Library.

Arcora manages the day-to-day service experience, including intake, assessing client needs, matching them with the appropriate professional and coordinating service delivery. Business owners and leaders can connect with us directly by phone or online, reducing the administrative burden on your internal team.

Your organization does play an important role in a successful launch and continued engagement. Arcora typically collaborates with partners to align messaging, integration, reporting and internal education, and we can also develop promotional materials to support awareness and utilization.

Access is designed to be straightforward, with no special platform, app or login required. Business owners and leaders can connect with Arcora directly by phone, through the form on our public website or through the Digital Business Library. From there, our team helps connect them with the right support.

Arcora provides high-level, aggregate reporting designed to give partners visibility into how their population is using the service while protecting their clients’ confidentiality. Annual utilization reports typically include usage by specialized service, such as HR, legal and financial guidance, along with service-theme reporting that highlights the types of challenges clients are seeking support for.

Partnership begins with understanding your goals, the populations you serve and how you envision the solution fitting within your existing offering. Together, we explore factors such as plan design, client demographics, service scope, integration requirements and pricing structure to build the right model for your organization.

Once the approach is established, Arcora works closely with your team on implementation. However, our partnership doesn’t stop at launch. You’ll have a dedicated contract manager to support ongoing administration, answer questions and monitor service delivery.

Arcora works with a national network of experienced, vetted Canadian professionals across HR, law, finance, mental health and coaching. Providers are selected for their professional expertise, alignment with Arcora’s people-first approach and ability to offer support in English, French or both languages.

They must also provide annual proof that they remain in good standing with the appropriate professional body. All providers work within established standards for confidentiality, documentation, conflicts of interest and service delivery.