The Breadth of Arcora Coaching’s Impact

See how Arcora’s coaching creates wide-reaching organizational impact, through real client results.

The majority of evaluation participants experienced meaningful improvements across multiple domains, with significant gains in work engagement and well-being delivering a minimum 7:1 ROI.

Introduction

When organizations invest in coaching, they typically have a specific goal in mind, like helping a leader strengthen their skills or supporting an employee’s career development. What they often don’t expect is just how far the impacts of coaching can reach.

Evaluation data from Arcora’s program tells a compelling story: our coaching doesn’t just address isolated issues—it creates broad, interconnected improvements across employees’ work and personal lives. After just a few sessions, findings show that participants experienced meaningful gains across an average of two to four different outcome areas. That’s the power of breadth, and what makes Arcora coaching different.

Key Findings

  • 94% of participants improved across at least one core coaching domain, with 75% improving in two or more
  • 87.5% improved in at least one work-related outcome (performance, engagement, self-efficacy)
  • 100% improved in at least one leadership capability, with 87% improving across six or more specific leadership behaviours
  • 87% experienced improvements in well-being
  • Work engagement showed statistically significant improvement with a large effect size
  • Improvements were distributed across several core domains of professional growth and organizational well-being, demonstrating the broad reach of Arcora coaching

One Investment, Multiple Organizational Benefits

These key findings show that investing in Arcora coaching does more than address specific employee goals. By improving individual performance, leadership ability and well-being, it creates a ripple effect across core elements of organizational effectiveness. This breadth of impact is why organizations see such strong returns.

Assessment Approach

This evaluation uses validated, research-backed assessment tools administered before (baseline) and after (follow-up) participants completed up to three sessions of Arcora coaching. We selected tools with strong psychometric properties that are widely used in organizational research.

Reporting Approach

Findings are expressed as percentages, both because these are easier to communicate than statistical results and due to the sample size of our initial evaluation cohort. We’ve already achieved statistically significant results with large effect sizes on key coaching outcomes, which strongly indicate meaningful impact. As our research grows, we’ll continue to expand our statistical analyses.

Focus on Well-Being and Work Engagement

The main focus of this white paper is on well-being and work engagement outcomes measured before and after coaching. Our comprehensive evaluation also tracks improvements across essential coaching domains and leadership capabilities; however, these are highly individualized, as clients choose coaching focus areas based on their specific coaching needs and goals.

A smiling businessman in a modern-looking glass office having a virtual coaching session.

We examine these results to understand broad coaching impact, while our pre-post measurement focuses on two universal outcomes that apply regardless of clients’ specific coaching goals:

  • Well-being: This measure reflects Arcora’s unique foundation in comprehensive employee mental health supports and aligns with our central Employee Assistance Program (EAP) evaluation approach. By measuring well-being as a core outcome rather than a by-product, we demonstrate how our coaching builds sustainable performance.
  • Work Engagement: This measure forms the basis of our ROI calculation, demonstrating the direct link between coaching and productivity gains.