Always ask.
You’re welcome to call or email us anytime with questions, but the answer may be closer than you think. Take a peek at our Frequently Asked Questions—we’re confident there’s an answer there for you.
What’s Hugr and what should I expect when requesting it?
With Arcora, you’re just a click away from confidential, digital support—whenever and however you need it.
Arcora’s digital mental health tool, Hugr, is a mobile app available as part of a Mental Well-being Solution (EAP) and offers clients a self-directed mental fitness plan that improves resiliency. If you or your family member are looking to access Hugr, you simply download the app (App Store or Google Play) to set up an account.
When accessing Hugr, here’s what we do/don’t provide:
✓ iPhone and Android phone compatibility
✓ Evidence-based iCBT programming and mental fitness plan
✓ Daily activities under 10 minutes
✓ A virtual community with your participating friends and family (i.e. your ‘mental fitness team’)
✓ Direct link to connect with a counsellor through your Arcora EAP
✗ Cognitive behavioural therapy (CBT)
✓ = provided
✗ = not provided