Well, hello there.
Since our business is caring for businesses—and most importantly, their people—our growing organization is filled with good humans who are moved by compassion, generosity and a desire to help others. While there are plenty more caring individuals behind the scenes, get to know the team that’s leading us in this important work!
Senior Executive
Shandy McLean
Meet Shandy, Arcora’s President
Shandy has nearly a decade of strategic senior management experience, and more than 20 years in the health promotion, wellness and benefits sectors. As President of Arcora, she oversees organizational strategy and operations, ensuring we’re delivering top-notch products and services to our clients.
Favourite way to care for others:
By listening to people’s struggles and helping connect the dots to the right solution.
Scott Borys
Meet Scott, Arcora’s VP of Technology
Scott has led a software development agency for over 15 years, channeling his lived experiences with mental illness and his extensive technical expertise to create digital solutions that meld empathy and usability. As Arcora’s VP of Technology, he’s responsible for delivering and maintaining our technological infrastructure and supporting our continued digital development.
Favourite way to care for others:
By showing up and being a rock.
Darlene Kirkpatrick
Meet Darlene, Arcora’s VP of Operational Excellence
With nearly 30 years as a process improvement and business transformation wizard, Darlene is a pro at turning chaos into order. As VP of Operational Excellence, she seeks opportunities to boost efficiency and drive results, all with the goal of delivering top quality experiences to our clients and staff.
Favourite way to care for others:
By being 'in it' with my colleagues and ensuring even the hard times feel fun.
Randy Wetmore
Meet Randy, Arcora’s VP of Sales
With over 15 years of client acquisition experience in technology and virtual healthcare spaces, Randy has led high-performing teams and advised business leaders nationwide. As VP of Sales, he drives sales initiatives by showcasing how Arcora’s transformative solutions can empower businesses to reach new heights.
Favourite way to care for others:
By listening attentively and ensuring people feel truly heard.
Gillian Woroniuk
Meet Gillian, Arcora’s VP of Marketing & Communications
With 25 years in marketing and communications, Gillian has worked in a multitude of roles and industries—but her focus has always been on improving the client experience. As VP of Marketing & Communications, she shares Arcora’s stories in an effort to help people connect with solutions that can change their lives.
Favourite way to care for others:
By lifting them up so they shine (and being a ‘momma bear’ when necessary).
Leadership
Makenzie Chilton
Meet Makenzie, Arcora’s Director of Coaching
Throughout Makenzie’s 10 plus years of experience in career coaching and business development, she’s used her background in psychology to help people and organizations become more efficient and fulfilled. As Director of Coaching, Makenzie ensures Arcora’s coaching solution is an amazing experience for both clients and coaches by enhancing systems and processes.
Favourite way to care for others:
By discovering people’s patterns and either shaking them up or amplifying them as needed.
Jennifer Contreras
Meet Jennifer, Arcora’s Director of Partner Service Excellence
Throughout Jennifer’s 20 plus years of experience in employee benefits and disability management, her career has focused on collaborating with partners and clients. As Director of Partner Service Excellence, Jennifer ensures successful outcomes, streamlines solutions and enhances client experiences through her relationship-building skills and passion for well-being.
Favourite way to care for others:
By exhibiting kindness, integrity and celebrating successes.
Kathleen Farewell
Meet Kathleen, Arcora’s Director of Client Service Excellence
With almost 25 years of experience supporting clients through some of life’s most difficult challenges, Kathleen has dedicated the past 15 years to Arcora. In her role, she works alongside her team to ensure we’re consistently delivering Arcora’s solutions with a human-centred focus.
Favourite way to care for others:
By always being present and listening with empathy.
Donna Harris
Meet Donna, Arcora’s Director of Digital Learning
A coach at heart, Donna’s continuously intrigued by all types of human performance and what people need to be at their best. In her position as Director of Digital Learning, she uses over 20 years in program development to create learning opportunities that enhance lives and support individual growth.
Favourite way to care for others:
By empowering people to carve their own paths.
Marc Milot
Meet Marc, Arcora’s Director of Research & Business Intelligence
A research and data psychologist with 15 years of experience in the counseling industry, Marc combines behavioural science, research and data-driven approaches to assess and enhance Arcora’s solutions. In his role, he strives to deliver an exceptional return on value for individuals and organizations alike.
Favourite way to care for others:
By giving people the confidence to challenge themselves and grow.
Cathy Ramnandan
Meet Cathy, Arcora’s Director of Finance & Human Resources
With 15 years experience in finance and human resources, Cathy has spent the past decade helping to transform Arcora. Deeply committed to its mission, she goes above and beyond to support clients and colleagues alike, ensuring regulatory compliance and overseeing internal functions.
Favourite way to care for others:
By being a team player and ensuring no one is left behind.
Fernando Rodriguez
Meet Fernando, Arcora’s Director of IT
With over a decade of information technology (IT) experience, Fernando has managed and supported multinational projects that enhance productivity and security. As Director of IT, he ensures seamless operations today and engages in strategic planning for the scalable technology systems of tomorrow.
Favourite way to care for others:
By ensuring everything is running smoothly so others can thrive.
Ben Stordy
Meet Ben, Arcora’s Director of Business Development
With over a decade of experience in the business and employee assistance arena, Ben helps clients as they interact with Arcora’s solutions. As Director of Business Development, he ensures clients are supported and understand how best to maximize the investment within their businesses.
Favourite way to care for others:
By listening to people’s needs and helping them find the best solution.
Eva Stordy
Meet Eva, Arcora’s Clinical Director
A registered psychologist with over a decade of experience at Arcora, Eva has worked with clients directly as well as leading Arcora’s clinical team. As Clinical Director, she ensures the smooth delivery of Arcora’s high-quality, evidence-based counselling solutions.
Favourite way to care for others:
By guiding people to their inherent potential and celebrating them as they flourish.
Media inquiries
We’d love to share how Arcora’s tailored solutions are helping businesses and people thrive. If you’re looking for a story, reach out!
Gillian Woroniuk | media@arcora.ca