Incivility and Harassment: Preparing your Managers (Virtual)

In light of the many costs—human, organizational and financial—of incivility and harassment in the workplace, it’s essential to master the management practices needed to prevent and manage violence in our organizations. Through an overview of the risk and protective factors associated with incivility and harassment, develop your personal reflexes and align your organizational processes to promote a healthy workplace culture. Limit the roles and responsibilities of your company’s managers, so they can act diligently and competently before, during and after an alleged harassment situation. Offer managers a workshop (available virtually or in person) where they can gain confidence in their ability to intervene and detect the first signs of a deteriorating climate.